Caution: Try to avoid FOMO, buy only if you really need it.
Introducing: Partenero Lifetime Deal (LTD) Software!
- Streamline customer success management and identify growth opportunities
- View the history of touchpoints, tasks, surveys, and action plans associated with every customer and monitor their health
- Create action plans and configure a standardized execution of repetitive tasks based on your customer journeys
Alternative to: Gainsight, Totango
Best for: Entrepreneur-curious, SaaS, Small businesses
Let’s see the features that can attract you in a nutshell….
- Partenero is a customer success tool that lets you monitor customer health, create action plans, and execute playbooks.
- Partenero gives you a 360º view of every customer’s history, so you can keep tabs on all your customers from one platform.
- Getting started is a breeze—just add your contacts manually or import customer data from your CRM or spreadsheet.
- View the touchpoints, tasks, surveys, and action plans for each customer without switching between tools or browser tabs.
- You can monitor the health of your customers using health scores and examine how each score is calculated.
- Get a 360º view of a customer’s information, including touchpoints, tasks, surveys, and action plans.
- Customers need different things at different points in the customer journey, which is why Partenero allows you to map out your customer journey and track client progress.
- Create the stages in your journey from scratch or use an existing template to develop a journey that matches your internal processes.
- You’ll be able to view the entire customer journey in Kanban or list modes, and move the customer along the journey with a simple drag-and-drop.
- See the entire customer journey at a glance and drag-and-drop clients as they progress through each step.
- Say goodbye to repeating manual tasks over and over again. Partenero lets you automate the process by creating a playbook template for different repetitive tasks.
- You can add tasks that are linked to success plans and playbooks, or create standalone tasks that need to be completed for a specific client.
- That means you’ll be able to clearly define the goals for each customer and make business management more practical—all without breaking a sweat!
- Create a playbook template with repeatable actions based on each step of the customer journey.
- Best of all, you can create net promoter score (NPS), customer satisfaction score (CSAT), and custom surveys, as well as manage responses in Partenero.
- To boost your response rate, you can even send your survey with a personalized email and follow up with a special thank-you message to customers who complete it.
- Once your survey responses start trickling in, you’ll get a survey report complete with key metrics and insights to help you make informed business decisions.
- Access a comprehensive survey report with key metrics and insights to support your business decisions.
- Using a ton of tools to manage customer success is as chaotic as consulting 15 different recipes to cook one dinner. (“Tonight I’m roasting/grilling/frying chicken. Or salmon.”)
- Luckily, Partenero lets you keep track of all of your customer data in one place, so you can create action plans to help users progress through the customer journey.
- Funnel more customers.
To learn more, please visit here: https://ltdt.saastribune.com/Partenero
Disclaimer: The source of this content with product details originally published on AppSumo.com